Question 1

Where can I find information about product nutrition and ingredients?

Accepted Answer

To quickly access our ice cream ingredients information, please visit www.richmansicecream.com.  All other dessert and food item ingredient information is inside the store.  Ask for a manager if you need additional help.

Question 2

Do you have a gluten-free list of menu items?

Accepted Answer

We are surely working on it!  Right now, we offer gluten free cones and burger buns at all locations.  Ask an associate for more information on these items and what would be a good option to pair with these great options.

Question 3

Is your soft serve ice cream have eggs?

Accepted Answer

No, Our Soft Serve Ice Cream does not contain eggs.

Question 4

Does your Soft Serve Ice Cream contain gluten?

Accepted Answer

No, Our Soft Serve Ice Cream does not contain gluten.

Question 5

If I have a peanut allergy, what can I get?

Accepted Answer

We take peanut allergies very seriously and have a strict protocol in place to ensure the safety of our customers. To minimize any risk, we recommend choosing our soft serve ice cream with sprinkles or our Philadelphia Water Ice, as these options are less likely to be affected by cross-contamination. Unfortunately, we cannot recommend any other toppings or menu items due to the potential for cross-contact with peanuts. While we make every effort to prevent cross-contamination, we want to ensure the highest level of safety for those with allergies.  Our associates are trained to wash their hands and to wear gloves when dealing with any allergy.

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Frequently asked questions

Where can I find information about product nutrition and ingredients?

Do you have a gluten-free list of menu items?

Is your soft serve ice cream have eggs?

Does your Soft Serve Ice Cream contain gluten?

If I have a peanut allergy, what can I get?