
Frequently asked questions
To quickly access our ice cream ingredients information, please visit www.richmansicecream.com. All other dessert and food item ingredient information is inside the store. Ask for a manager if you need additional help.
We take peanut allergies very seriously and have a strict protocol in place to ensure the safety of our customers. To minimize any risk, we recommend choosing our soft serve ice cream with sprinkles or our Philadelphia Water Ice, as these options are less likely to be affected by cross-contamination. Unfortunately, we cannot recommend any other toppings or menu items due to the potential for cross-contact with peanuts. While we make every effort to prevent cross-contamination, we want to ensure the highest level of safety for those with allergies. Our associates are trained to wash their hands and to wear gloves when dealing with any allergy.